Return Policy
We want you and your pet to love every purchase. If something isn’t right, we’re here to help.
30-Day Returns
Return any item within 30 days of delivery. Contact us with your order number to get started.
Good Condition Required
Items must be unused and undamaged, in original packaging where applicable.
Customer Pays Shipping
Return shipping is the customer’s responsibility. Use a trackable carrier to ensure safe delivery.
Defective Products
Received something damaged or defective? Contact us immediately and we’ll make it right at no cost to you.
Exchanges
Want a different size or item? We’re happy to exchange within the 30-day window, subject to availability.
No Restocking Fees
We don’t charge any restocking fees on returns. No hidden costs when sending items back.
7-Day Refund Processing
Once we receive your return, refunds are processed within 7 days back to your original payment method.
